KITHIL GID Usability Test [ENB]

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    Introduction

    In this test you will represent a person trying to get the new digital passport “Global ID”. Global ID is a digital variant of your national ID and travel passport, which you can use on your smartphone. In this test you want to find information about applying for the Global ID.

    In this test you will evaluate two different systems. Each system is tested by performing 2 tasks followed by an evaluation questionnaire.

    To perform this test, just follow the instructions by clicking through this website’s step-by-step directions.

    To continue, please press “Next”.

    System 1, Task 1

    How old do you have to be to get a Global ID?

    Please enter the minimum age into the field below.

    The information is located on the home page.

    Please do not use any search feature.

    Minimum age to join Global ID *

    Please make sure to close the Global ID Prototype tab before continuing!

    System 1, Task 2

    Open the “Application Status Inquiry Service” (webpage to check the status of your Global ID application).

    As soon as you see the green success page, your task is complete.

    Please do not use any search feature.

    Please make sure to close the Global ID Prototype tab before continuing!

    System 1, Questionnaire

    Thank you for testing our first system. Now please rate your experience with the system by completing the following questionnaire.

    Please make sure you have completed the questionnaire in the window ABOVE before clicking the "Next" button bellow!

    System 2, Task 1

    Open the “Find Local Authority” page.

    As soon as you see the green success page, your task is complete.

    Please do not use any search feature.

    Please make sure to close the Global ID Prototype tab before continuing!

    System 2, Task 2

    How much does it cost to use Global ID?

    Enter the amount as number into the field below.

    The information is located on the home page.

    Please do not use any search feature.

    Euro per month to use Global ID *

    Please make sure to close the Global ID Prototype tab before continuing!

    System 2, Questionnaire

    Thank you for testing our second system. Now please rate your experience with the system by completing the following questionnaire.

    Please make sure you have completed the questionnaire in the window ABOVE before clicking the "Next" button bellow!

    Thank you for participating!

    We have reached the end of the usability test. Thank you so much for participating helping us make technology more accessible to everyone.

    As a thank you we have prepared a small thank you gift. To receive it, please enter your name and e-mail address down below, so we can contact you. This is optional though, so if you would rather stay fully anonymous, you can do so, though this also means we will not be able to reward you.

    Either way we are very grateful for your participation and hope you had fun too!

    (Make sure it is identical to the one you entered in the questionnaire.)

    No reward will be delivered

    Are you sure you do not want any reward? You have not entered the required information to deliver your reward. If you wish to receive your award, please return to the previous step and enter your name and e-mail address.

    If you are ok with not receiving a reward, you can finish the usability test below.

    Confirm your information

    Please check the information you have input and confirm your submission below. If you wish to change your information, please return to the previous step.

    Name:

    E-Mail: